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TERMS OF DELIVERY

Minimum Limit and handling

For orders over 500 EUR will be no postal and handling charges. If the sum
is below 500 euros will be a handling charge of €16 in the EU exept Finland where the charge is €7,90.


Delivery

The delivery time for goods to the EU is approx. 10 days after the order arrived at Smarthome.


Delivery is by Itella.

Itella Economy Post leaves a notice of arrival and the package is to pick up at your postoffice.

Payment


Payment for deliverys to the EU is currently by prepayment or by Paypal.



Certificate

Guardians should make orders for persons under 18.

Credit Information

Any credit disorders in individuals requiring direct payment or prepayment, and then informed the customer directly.

If the customer has an unpaid packages we await payment before a new order processed.
PRODUCT WARRANTY AND RETURN RIGHT

Smarthome has full productwarranty. Faulty product is replaced with error-free product. The right of return of unopened products is 14 days.
Return Instructions

Please contact in advance with our customer service by e-mail when it comes to returns or payments. Notify also:

What product you return

Cause


The product can be returned by mail-order for us to improve our customer service and our activities, we hope that you specify a reason for why you want to return the product in question.
The address is:
Smarthome Finland
Customer Return
Böletåget 25
64240 Böle
Finland
Privacy policy
Customer of Smarthome

You will be registered as a client in connection with the product ordering. For product ordering requires the following information: Workplace and / or Customer's own name, birth date, street address or workplace address, zip code, post office, e-mail address and telephone number.

Processing of personal data

Smarthome's customer lists are confidential, the information will not be disclosed to any other party. All information transfer is done via encrypted, secure connections.
Smarthomes websites use cookies (cookies). With these collected
technical information and information about the pages used. Thanks to this information to develop pages to meet customers needs.